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Cookie Notice - May 2026

1. Introduction


1.1  This Cookie Notice is provided by MauBank Ltd (hereafter referred to as “MauBank”, “we”, “us”, “our”) and explains how we use cookies on our website. We recommend you read this Notice so that you understand our approach towards the processing of your personal data.


2. What are cookies?


2.1    Cookies are small text files which are downloaded on your computer or mobile device when you visit our platforms. Your web browser (such as Microsoft Edge, Google Chrome, Firefox, Brave or Safari) then sends these cookies back to the web site or application on each subsequent visit so that they can recognise you and retrieve your personalised details or user preferences. Cookies do not damage your system. You can reset your browser to refuse any cookie or to alert you when a cookie is being sent.


2.2    We use cookies for analytics of our website.


3.   Use of cookies


3.1    Types of cookies

A cookie can be classified by its lifespan, purpose and the domain to which it belongs. We use the following types of cookies:

Performance and Analytics Cookies

These cookies help us analyse how you use our platforms, including which pages you visit, counting the number of visitors and any error messages you may encounter.

The list of performance/ analytical cookies our website uses are:

 

Name

Purpose

Cookie Type/ Duration

 

_ga

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

First-party/ 1 year 1 month

_ga_XFF3Q7CWQX

This cookie is used by Google Analytics to persist session state.

First-party/ 1 year 1 month

Strictly Necessary/ Essential Cookies

These are essential cookies enabled for the proper functioning of our platform and used to perform basic functions such as log in or completing forms. Without these cookies, our platforms may not function as intended. For this reason, they do not require your consent.

The list of strictly necessary/ essential cookies our website uses are:

Name

Purpose

Cookie Type/ Duration

ARRAffinity

This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

First-party/ session

ARRAffinitySameSite

This cookie ensures that requests from one visitor browsing session are always handled by the same server in the cluster.

First-party/ session

4. Cookies used by our Service Providers/ Third-Party Cookies

4.1 The third-party service providers we have contracted with to maintain the platforms may use cookies and those cookies may be stored on your computer when you visit our platforms.

They are required for some of the functions within our platforms as mentioned in the above table in section 3. 

4.2 The third-party providers on our website are: 
•    Google Analytics

5. Managing Cookies 

5.1 We request your consent before placing cookies on your device. Since consent must result from positive action, the cookie category checkboxes are unchecked by default for you to expressly opt-in to cookie use except for strictly necessary cookies which do not require your consent.


5.2 You can refuse or withdraw your consent to the use of cookies and disable them at any time by changing the settings on your browser. However, please note that if you do so, it may affect your ability to properly use our platforms. Further information on all aspects of cookies is available at https://allaboutcookies.org/. Please note that MauBank has no affiliation with or responsibility for this third-party website.


5.3 Please note that if you disable performance and targeting cookies, it is possible that any advertising you receive will be less targeted as a result, but the platforms should function correctly. However, if you disable functional cookies, you may be unable to access certain areas of our website and certain functions or pages will not work in the usual way. You will also lose some saved information, for instance, e.g., saved login details and site preferences.

6. Retention period of cookies

6.1  We have defined the duration for all the cookies used on our website under Section 3. We ensure that the lifespan of cookies is not extended with every new visit and retention periods are periodically reviewed to ensure that their duration is limited to what is strictly necessary.

7. Cookie Banner/Pop-up

7.1 A cookie pop-up or cookie banner appears when you visit our platform. It allows you to either accept cookies, refuse cookies or customise your cookies preferences.

8. Changes to this Cookie Notice

8.1 We keep our Cookie Notice under regular review, and we may update it from time to time. However, we also encourage you to periodically review this Notice so that you are informed of our use of cookies.

9. Contact Us

9.1 If you have any questions or concerns about the processing of your personal data or to exercise your rights, please contact our Data Protection Officer at dpo@maubank.mu. More information is available in the Website Privacy Notice available at the following link https://www.maubank.mu/.