Careers We bank on talented and skilled champions

The Credit  Analyst is responsible for evaluating and analysing credit proposals including complex requests i.e. to review and assess the financial history of a person or company - to determine if they are a good candidate for a loan and make recommendation proposals to the credit committee in line with the bank’s credit policy.

Key Responsibilities:

• Evaluate and analyse credit proposals including complex request.

• Provide timely credit reviews to enable the efficient management of portfolios to adhere to set SLAs. Exercising sound judgment in the evaluation of credit applications.

• Prepare high-quality and consistent credit reports and make recommendations.

• Ensure that the bank complies with all financial regulations as set out by the regulatory bodies.

• Assist in developing and executing analytical initiatives across the credit business unit and produce sound recommendations to increase profitability.

• Submission of regulatory reports promptly as per set deadline by regulators.

• Develop practical and appropriate professional credit solutions by understanding the customers’ needs while ensuring the highest standards of credit quality through structured monitoring and control.

Prerequisites:

• Degree in Banking and Finance/Accounting from a recognized institution or an alternative qualification from a recognized institution in a field of study relevant to the scope of work, acceptable to the Bank.
• Minimum of 5 years of working experience in the Banking or Finance sector, in a similar position.
• Sound knowledge of regulations within the financial sector is a must.

Skills:

• A detailed understanding of Regulatory guidelines and credit risk policies and procedures.
• A broad understanding of policies and strategies within the country as they relate to the demands of the customer base.
• Strong computer proficiency with Microsoft Office.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Strong credit, accounting, analytical skills and report writing skills.
• Able to work under pressure.

The deadline for application is 28 April 2024.

The Network Specialist - IT Infrastructure is responsible for administering the Bank LAN and WAN and to maximise the availability, confidentiality and integrity of the network infrastructure. He is also responsible to recommend and evaluate changes and new solutions to optimize the network.

Key Responsibility:

• Advanced knowledge of routing and switching on Cisco products.
• Design network specifications by analysing workflow, access, information, and security requirements.
• Defining network policies and procedures;
• Maintains network maps of all sites.
• Analysing network performance issues including availability, utilization, throughput, and latency.
• Experience in network monitoring systems
• Maintains network performance by performance tuning.
• Troubleshooting network problems and escalating to vendor.
• Investigate, recommend and install enhancements and operating procedures that optimize network availability.
• Perform network component upgrades by testing, evaluating, and installing enhancements and patches.
• Maintaining administrator documentation.
• Implement network security, including building firewalls, applying cryptography to network applications, and backup and disaster recovery plans.
• User network access management, monitoring and control.
• Administer next-generation network and application firewalls.
• Administer IPS.
• Administer endpoint security software and deployment.
• Administer proxies.
• Administer email gateway.
• Experience in IP telephony.
• Experience in Load balancers.
• Provide technical expertise in RFP & RFQ preparation.
• Evaluate and/or recommend purchases of network hardware and software.
• Planning and executing the selection, installation, configuration, and testing of equipment.

Prerequisites:

• Degree holder in IT or other qualification acceptable to the bank.
• Minimum 5 years’ experience as a network administrator in a complex environment preferably in the banking sector.

Skills:

• Significant experience with the use of network monitoring and diagnosis tools.
• Hands-on experience in networking, routing and switching.
• Possession of a Cisco certification such as CCNP or CCNA is an advantage.
• Juniper, Cisco, CWNA or BCNE training desired.
• Must have exceptional well-rounded skills to quickly troubleshoot, identify and remediate operational issues and proactively identify and tune network performance across a variety of Cisco technologies.
• Experienced in working within an IT support function.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution.
• Critical thinking and problem-solving skills.
• Team player.

The deadline for application is 26 April 2024.

The Officer - Operations is responsible for executing all the day-to-day activities/ tasks within Business Operations. This role acts as both a maker & checker based on the activities being assigned as per established practice and reports directly to the team leader.

KEY RESPONSIBILITIES:

• Assists team leader for processing of payments and remittances emanating from customers and other banks as per the respective Bank of Mauritius cut-off time.
• Assists team leader for the day-to-day running of the different clusters within Payments and other sections in Operations.
• Assist and guide subordinates in their daily routine tasks including scanning and filing.
• Provide support to Post Offices for banking activities and retrieval of documents.
• Resolve discrepancies or issues identified and escalate to the senior officer/ Team Leader, where required. Respond to queries and complaints within a reasonable timeframe.
• Ensure proper reconciliation with the Bank of Mauritius’ statement and any other transfers effected wherever applicable.
• Ensure all proper documentation and compliance as required for customer & merchant signup and process for approvals.
• Data capture & verification of customer information amongst other related operations tasks.
• Act as maker and/or verifier as and when required for the smooth running of the different departments across Business Operations.
• To ensure adherence to all banking policies, procedures and regulatory guidelines.
• To ensure all KYC and Anti-Money Laundering requirements are being followed.  To make regular checks and record/report findings.
• To ensure proper record keeping at all times.

PREREQUISITES:

• Candidate should have a minimum HSC or diploma/degree in banking from a recognized institution or any other acceptable qualifications.
• A minimum of 5 to 7 years of banking experience in a similar environment would be an advantage.
• Well-versed with banking guidelines, Policies & Procedures (internal & external) and regulations
• Maintain confidentiality of information, be ethical and willingness to work during odd hours.

SKILLS:

• Adherence to the professional code of ethics;
• Team player, self-motivated and well-organized;
• Good interpersonal skills;
• Good analytical skills; and
• Prepared to go the extra mile to meet deadlines.

The deadline for application is 26 April 2024.

The Client Manager is responsible for dealing with customers and assisting one or more Relationship Managers with product knowledge, sales research and customer relationship development. He / She needs to attend to customer’s operational requests and conduct business reviews to ensure clients are satisfied with their products and services and promote cross-selling.

Key Responsibility:

• Maintain Relationship Plans for all customers in the portfolio such that contact, site visits with customers and performance reports are prioritized.
• Prepare sale notes, offer letters & renewal letters.
• Prepare credit for proposals or reviews and submit recommendations to the appropriate approval committee under the Relationship Manager's supervision.
• Determine the products that are the most effective in meeting customers’ needs and be able to sell these at short notice both reactively and proactively.
• Act as the 1^st point of contact in the absence of RM.
• Consistently provide exceptional customer service to SME & Business Banking clients and ensure timely transaction processing and service delivery.
• To be fully aware of external regulatory and legal requirements and internal policy, risk and control environment and adhere to all related guidance and processes.

Prerequisites:

• Degree in Banking and Finance/Accounting from a recognized institution or an alternative qualification from a recognized institution in a field of study relevant to the scope of work and acceptable to the Bank.
• Minimum of 5 years working experience in banking or a similar position.
• Good knowledge of regulations within the financial sector.

Skills:

• A detailed understanding of Regulatory guidelines and credit risk policies, banking regulations, guidelines, policies and procedures.
• Strong at delivering a high level of customer satisfaction, able to aptly apply sound judgments to varying issues, highly attentive to details and able to meet tight deadlines.
• Strong computer proficiency in Microsoft Office
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Ability to drive business and deliver strong results.
• Strong credit, accounting, analytical skills and report writing skills.
• Ability to work under pressure.
• High levels of integrity and confidentiality.

The deadline for application is 25 April 2024.

The Associate is responsible for assisting the Team Supervisor to provide exceptional customer service to all corporate customers and handle all their queries or concerns ensuring service levels acceptable to the bank.

Key Responsibilities:

• Deal with inward and outward payments (including obtaining necessary customer authorities)
• Communicate with customers in a proper business language and corporate ethics.
• Act as principal point of contact in Client Managers’ absence – deal with queries if able and within responsibility or record details of query for Client Managers or refer to the Supervisor.
• Deal with customer complaints to rectify causes to avoid the recurrence of similar queries/complaints, following procedures.
• Conduct customer reviews in line with Bank standards and implement any action as prescribed by Compliance Risk and Audit.
• Collate customer information on servicing performance for Relationship Managers (including volume of transactions and income).
• Coordinate preparation and execution of account-related documentation including mandates and application forms.

Prerequisites:

• HSC + 3 years experience as an associate in a Banking environment (including Retail Banking experience)

OR

• Degree in Banking + 2 years experience at an associate level in a Banking environment (including Retail Banking experience)

Skills:

• Customer-focused- Ability to respond to customer needs and evaluate customer satisfaction while actively striving to provide excellent service.
• Strong Knowledge of bank products and services.
• Proficient computer skills.
• Effective communication skills, both oral and written.
• Ability to excel in quality standards for services, and assess customer satisfaction.

The deadline for application is 25 April 2024.

The HR Associate role requires a proactive and adaptable individual who can multitask effectively and support the diverse needs of the HR department and the employees. This position contributes to the organisation’s overall success through efficient HR support and administration.

Key Responsibility:

• Assist in the recruitment process and collaborate with hiring managers to facilitate the selection process and maintain accurate recruitment records.
• Support the onboarding process and serve as a point of contact for new employees.
• Maintain HR database and personnel files, ensuring accuracy and confidentiality of employee information.
• Assist in payroll administration tasks.
• Handle employee queries and provide information regarding HR policies, procedures and benefits.
• Assist in ensuring compliance with employment laws and regulations
• Participate in HR projects and initiatives, such as performance management, employee surveys, and diversity and inclusion programs.
• Contribute ideas for process improvements and efficiency enhancements within the HR function.

Prerequisites:

• Degree in Banking or human resources or related discipline in any other field as accepted by the bank.
• Minimum of one year of experience in an HR position or related role.

Skills:

• Strong computer skills and experience with HR software.
• Professional demeanour and competent problem solver.
• Strong written and verbal communication skills.
• Familiarity with HR and bank policies.
• Comprehensive understanding of insurance offerings, payroll issues, and labour law.

The deadline for application is 25 April 2024.

An active player in the Treasury Sales team to explore, advise and implement domestic and global treasury avenues to improve the bank’s profitability, especially in matters related to Treasury Sales and Forex dealings.

Key Responsibility:

• Respond to client's and Relationship Manager’s requests for FX prices promptly and efficiently.
• Manage a portfolio of clients to develop mutually beneficial business opportunities.
• Ability to communicate prices articulate market views and translate them into trades.
• Build an in-depth knowledge of the client by staying abreast of changes within the customers’ business.
• Keep abreast of market developments and trends and keep clients up to date with current market conditions.
• Market all treasury products to existing and prospective clients
• Expand the list of existing treasury client relationships and generate new business by bringing new clients.
• Ensure adherence to internal policies of the bank as well as external policies from regulators.
• Ensure that appropriate limits are set for the client.
• Ensure that clients are quoted within set sales dealer limits.
• Submit weekly/monthly portfolio performance reports.
• Compile and Report accurate figures to management and regulators within the deadlines set.

Prerequisites:

• Degree in Banking or Finance from a recognized university OR an alternative qualification from a recognized university/professional body in a field of study relevant to the scope of work OR Any other qualifications, acceptable to the Bank.
• An ACI certificate is mandatory or expected within the next 6 months.
• Candidate should have a minimum of 1 year’s experience in the banking environment.

Skills:

• Good understanding of Regulatory guidelines concerning the foreign exchange market.
• Good Problem Solving and Analysis.
• Good Communication Skills.

The deadline for application is 25 April 2024.

The role is responsible for ensuring efficient processing of all treasury operations for Foreign Exchange, Money Market and Securities including timely confirmation & prompt settlement of all deals within the procedures, regulations and limit setting by management and proper control of the level of risks to which the operations are exposed. The Role also acts as a checker for all transactions.

KEY RESPONSIBILITIES:

• Verify the deal particulars on the deal ticket from the Reuters conversation printout, if the deal is concluded through the Reuters dealing system.
• Match deal tickets with fax/SWIFT/email confirmation received from counterparties for all telephone deals.
• Analyze Forex Deal tickets from the rate scan to ensure that deals are not done out of the market rates.
• Carry out the daily verification for non-receipt of confirmations from counterparties for all deals and in case the confirmations are not received within two days of the date of the deal, send a SWIFT message to the counterparty to request the confirmation of the deal as per the confirmation
• Check all treasury payments and receipts on the statement of account from Correspondent Banks to ensure the correct amount and value date.
• Ensure that all deal confirmations are sent right on the day that the deal is finalized
• Make sure all settlement instructions are sent one working day before the settlement days
• Verify for the non-receipt of confirmations from counterparties for all deals.
• Position on account of all the currencies should not exceed the stipulated limits
• Carry out Blotter Reconciliation to ensure any exception as to exposure on banks, cut loss limits in respect of exchange loss and daylight/overnight limits is reported to the management, the next morning
• Ensure that the Dealer’s Limit per deal does not exceed the stipulated limit and if exceeded, the necessary sign-off off obtained from the Senior/Head of Markets as per the limit tolerance set.
• Counterparty exposure limits should not be breached and report any breach to the Head, ALCM and Risk Divisions.
• Timely preparation and submission of reports to the Central Bank and Management.
• Review the policies and guidelines issued by the Bank regularly and recommend changes to the Head of Dept/Management if appropriate.
• Verify monthly schedules for Derivatives (BLS500), Commercial loans and any other report required.
• Ensure all files are kept properly either in archives or those currently used in a locked filing cabinet.

PREREQUISITES:

• Diploma/Degree in Banking or Finance from a recognized university OR An alternative qualification from a recognized university in a field of study relevant to the scope of work, acceptable to the Bank.
• An ACI Certificate is mandatory or expected to be completed.
• Candidate should have a minimum of 3 years experience in the Banking environment, preferably in Treasury.

SKILLS:

• Analytical, proactive and solution-oriented with high attention to details;
• A detailed understanding of Regulatory guidelines concerning the foreign exchange market;
• Well-versed in banking regulations, guidelines, policies and procedures;
• Excellent planning, organization and problem-solving skills;
• Proficient in Microsoft Office tools with intermediate-level skills in Microsoft Excel;
• Possess a high degree of integrity and confidentiality;
• Process and quality-driven with high attention to detail;
• Analytical, proactive and results-oriented.

The deadline for application is 24 April 2024.