MauBank, a major player in the Mauritian banking sector, offers Retail, SME, Corporate, and International Banking services. In line with its ambitious growth strategy, the bank is looking for talented individuals to join the MauBank family in the following positions:
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The Head of Information Technology is responsible for ensuring that the IT infrastructure and operations of the Bank are aligned with its strategic goals. This position will be directly responsible for the Bank’s IT Infrastructure, Applications & Channels and Data Centre Team. The Head of Information Technology will accompany the Bank’s strategy by continuously reviewing the IT strategy and execution plans that ensure the Bank’s technology and systems can support the business objectives.
Key Responsibility:
- Oversee the strategic and operational planning of IT to achieve the Bank's goals by fostering innovation, prioritizing projects, and supervising the evaluation, execution, and management of current and future IT systems across the Bank. Additionally, create and maintain an effective IT organizational structure that meets the needs of all business units.
- Formulate and manage the strategic and operational objectives, guidelines, and protocols for the technology department, identifying potential opportunities, monitoring new technologies, assessing their impacts, suggesting their integration into the Bank, and keeping the Executive team informed of these advancements.
- In charge of supervising budgeting, financial planning, and controls for technology projects, as well as guaranteeing the uninterrupted provision of IT services. Additionally, the individual will be responsible for the effective commencement, planning, design, execution, monitoring, controlling, and completion of business projects and will also be required to formulate and deliver proposals, updates, issues, and findings to senior management, including recommendations, risk reduction strategies, cost-benefit analysis, and action plans.
- Plan, create, and assess disaster recovery plans for all systems and implement effective alerts and monitoring systems for critical systems. Additionally, develop and automate manual and integration processes based on identified pain points to improve productivity and performance.
- Act as a valuable resource for technology partners, internal stakeholders, external business partners, vendors, and suppliers. Foster strong professional connections with project teams, business sponsors, and stakeholders. Prepare detailed project design and execution documents, as well as task-level project plans, to coordinate activities with external partners and cross-functional teams.
- Engage in value delivery for technology and innovation ventures. Collaborate with project team members to pinpoint business requirements. Support the development of strategic plans for new products. Contribute to and participate in IT/Project steering committees.
- Manage and prioritize multiple projects efficiently using appropriate tools and methodologies. Establish and implement a comprehensive project management framework. Define market size and devise a competitive strategy to outperform competitors.
- Adhere to all legal regulations. Ensure that policies and procedures are followed within the business solution team. Make sure that new regulatory requirements are implemented according to the approved timeline. Manage IT vendors/suppliers and take ownership of IT change policies.
- Foster self-improvement and continuous personal growth. Construct and manage a successful and unified team. Support and inspire team members to uphold Employee Engagement at a high level.
Prerequisites:
- A degree or post-graduate degree in Information Technology from a recognized institution.
- At least 10 years of working experience in a Banking Institution in an IT department and a minimum of 5 years of experience in a Microsoft-heavy technology environment, including 5-10 years of practical professional experience in project management.
Skills:
- Experienced with designing, implementing and maintaining SharePoint environments.
- Fundamental understanding of web-based systems programming and development.
- Proficient with MS Project or similar software and MS Office applications.
- Demonstrated experience in leading cross-functional project teams.
- Any other systems that may be put in place for the operations of the Bank.
- Strong written and verbal communication skills, including presentation skills.
- Strong persuasion and negotiation skills, including conflict resolution skills.
- Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization.
- Experience estimating project costs.
The deadline for application is 31 July 2024.
This role is responsible for assisting the head of trade operations in the day-to-day operations in ensuring that all transactions are properly authorized in the system in line with internal policy and procedures. Monitor, and manage Trade Operations Associate, and be accountable for all financial transactions. Work closely with the Manager of Trade Operations on related projects. Ensure the effectiveness of control in place and always look for solutions to operational issues.
Key Responsibilities:
- Support Manager- Trade Operations & coordinators in all projects /assignments and coaching staff.
- Plan daily work and ensure the smooth running of the department.
- Report any malfunctioning and /or errors to the Head of Department Ensure that all rules and regulations governing Trade Finance are complied with.
- Handle customer queries and complaints promptly.
- Ensure high quality and timely delivery of services to internal and external customers to avoid financial and/or reputational loss.
- Respond to client’s queries through email and bank-to-bank queries via SWIFT.
- Ensure zero financial and reputational loss.
- Ensure proper recovery of charges and commission as per the current Bank’s Tariff of charges and commission.
- Work in collaboration with junior staff, assistant HOD and Head of department, identifying loopholes and areas which can lead to financial loss.
- Ensure timely preparation and submission of reports.
- Verification of reports and timely submission to respective recipients.
- Liaise with the Finance Department concerning any report they may require.
- Ensure that the monthly/quarterly reports are completed on time for onward submission to the Bank of Mauritius through the Finance department or on XBRL.
- Ensure proper verification and authorization of operations.
- Ensure that the department is functioning in compliance with the Bank’s internal rules, regulations and procedures.
- Liaise with the Compliance department as and when required.
- Maintain knowledge and adherence to regulatory bodies requirements and Bank policies and procedures.
Prerequisites:
- Degree/Diploma in Banking and Finance/ International Banking/ Accounting from a recognized institution.
- Candidate should have at least 2 years of experience in a similar position.
- A good understanding of policies and strategies within the country as they relate to the demands of the customer base.
- Well-versed with Regulatory guidelines and internal policies.
Skills:
- Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
- Planning, Organizing, budgeting and reporting.
- Knowledge of Banking Operations.
- Process and quality driven with high attention to detail.
- Analytical, proactive and solution-oriented.
- Highly committed to procedural compliance.
The deadline for application is 1 August 2024.
The Trainee – Operations is responsible to execute all the day-to-day activities/ tasks of the unit. This role acts as a maker and supports seniors or other colleagues to ensure proper data capture, filing and scanning of customers' applications as per the bank’s process, procedures & policies. This position is on a contractual basis for 11 months.
KEY RESPONSIBILITIES:
The key responsibilities are not limited to the following:
- Ensure account opening procedures are followed at all times and customer data is properly captured on account opening/product forms and systems.
- Ensures to complete set of KYC documents are submitted & performs account maintenance, product registration, signature and document scanning, and monitors renewal/ dormant/ abandoned and closed accounts.
- Ensure processing of customer requests – Payments, Accounts, Change requests, Card, Credit, Trade Finance and other related products of the bank.
- Diligently ensures Data integrity and consistency concerning all Data on the system.
- Ensure to abide by procedures in place and meet the defined SLA for all activities performed within Operations.
- To ensure all KYC and Money Laundering requirements are being followed.
- To make regular checks and record/report findings.
- Assist with audits and projects
- Strive to exceed all performance targets
- Promote open and honest communication
- Any other ad-hoc duties
PREREQUISITES:
- Minimum HSC qualification. A degree in Banking / Finance or any relevant field, acceptable to the bank would be an advantage.
SKILLS
- Well-versed with Microsoft Office specifically in Excel.
- Critical thinker and problem-solving skills.
- Team player with a good working attitude.
- Good time management skills.
The deadline for application is 31 July 2024.
The Associate - Trade Finance is responsible for supporting the Trade Finance team in executing their day-to-day business activities in line with external and internal guidelines.
KEY RESPONSIBILITIES:
- Ensure all trade operations including Bank Guarantee, Letter of Credit (Import & Export), Bill Discounting and other tasks are processed promptly.
- Handle customer queries and complaints in a timely manner
- Respond to client’s queries through email and bank-to-bank queries via SWIFT.
- Prepare reports as and when required
- Ensure that the monthly/quarterly reports are completed in time for onward submission to the Bank of Mauritius.
PREREQUISITES:
- HSC/Diploma in any acceptable field from a recognized institution
- Candidate should have at least 1 year of experience in a similar position
SKILLS:
- Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
- Planning, Organizing, Budgeting and Reporting.
- Knowledge of Banking Operations.
- Process and quality driven with high attention to detail.
- Analytical, proactive and solution-oriented.
- Highly committed to procedural
The deadline for application is 30 July 2024.
The salary shall be market related and commensurate with qualifications and experience.
At MauBank, we are proud to be an Equal Opportunity Employer. Only the best-suited candidates will be convened for interview. MauBank Ltd reserves the right not to proceed with any recruitment as a result of this advertisement, nor shall it assign any reason for not proceeding with the recruitment.